Privacy Policy

Introduction

Koreway is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Information We Collect

Information You Provide

When you contact us or request a consultation, we may collect:

• Name and contact details (email address, phone number)
• Enquiry or consultation request details
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use your information to:

• Respond to your enquiries and consultation requests
• Provide information about our products and services
• Improve our website and user experience
• Comply with legal obligations
• Send you relevant updates if you've opted in to communications

Legal Basis for Processing

Under UK GDPR, we process your personal information based on:

• Consent: When you've given us permission to contact you or process your information
• Legitimate interests: To operate our business, improve our services, and respond to enquiries
• Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our website and business
• Professional advisors when necessary for legal or business purposes
• Law enforcement or regulatory bodies when required by law

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyse website traffic. You can control cookie preferences through our cookie banner or your browser settings. For more details, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymise it.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Koreway

16 Princess Square, Bristol BS1 4HU, United Kingdom

Phone: +44 117 452 78 31

Email: [email protected]